The County of Grande Prairie is introducing a new method for residents to access utility bills.
The “MyProperty” system has been implemented for utility customers in an effort from the county to deliver a more convenient and accessible process for residents to view and pay for utilities.
According to the county, MyProperty allows residents to access utility services 24/7 from anywhere to improve communication between customers and the service provider.
Additionally, the county says utility bills have been updated to a more user-friendly look, but the county says all the essential details will remain available and easy to access.
Residents can also sign up for electronic billing and receive notifications that e-bills are available online, as utility bills will no longer be emailed to customers. Residents are asked to update their utility account numbers for online banking, credit card payments, and mail payments as a result of the change.
County residents can create a MyProperty profile online, and set up access to their utility account through the county’s website.