9-1-1 services for Northern Alberta have returned- now fully and independently operational.
On April 28th, residents received word that 9-1-1 service was completely unavailable for most of Alberta’s northern communities as GP911 was experiencing outages. As a result, residents were required to report emergencies in-person or through non-emergency lines.
Officials maintain that GP911 is designed with backup systems to ensure services are maintained without interruption, even if one part of the system fails.
GP911 has requested a review of the service disruption to ensure “transparency and accountability” for the incident, but can confirm the outage was “beyond their control.”
